Tired of being asked to grant login access or join a Webex? Learn how to streamline your experience & bypass common frustrations with Salesforce support. Join us as Andrew Russo shares insights from submitting 206 cases in 2023 and 198 cases in 2024, leading to the creation of 245 known issues. Attendees will leave with an understanding of strategies for effective communication, efficient problem resolution, and turning challenging interactions into positive outcomes.