#ImpactSalesforceSaturday: Introduction to Service Cloud

Jun 19, 2021, 5:30 – 6:30 AM

Join us for another #ImpactSalesforceSaturday: Introduction to Service Cloud We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Marketing Cloud, IoT, CPQ, Einstein, etc)

About this event


Topic

#ImpactSalesforceSaturday: Introduction to Service Cloud

Speaker

Khyati Mehta

  • Bio: Salesforce Developer at Cognizant Technology Solutions

  • 4X Salesforce Certified
  • 2X Copado Certified
  • 1X Flosum Professional Certified
  • Speaker, Blogger 


Date and Time

Saturday, June 19, 2021

11:00 AM to 12:00 PM (IST)


Joining Link

https://newdelhisfdcdug.com/servicecloud/ 


Session Details

  • What is Service Cloud ?

  • Importance of Service Cloud.

  • Discussion of its two key features-Omnichannel and Live Web Chats.

  • Q&A

  • Kahoot Quiz

  • Winner Announcement

Speaker

  • Khyati Mehta

    Cognizant Technology Solutions

    Salesforce Developer

When

When

Saturday, June 19, 2021
5:30 AM – 6:30 AM UTC

Agenda

What is Service Cloud ?
Importance of Service Cloud.
Discussion of its two key features-Omnichannel and Live Web Chats.
Q & A
Kahoot Quiz & Winner Announcement

Group Leaders

  • Atul Gupta

    CloudVandana Solutions

    Salesforce MVP, Consultant and Architect

  • Nitin Gupta

    Larsen and Toubro Infotech

    Leader

  • Saagar Kinja

    Community Group Leader

  • Sushant .

    NCR Corporation

    Community Group Leader

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