Jun 19, 2021, 5:30 – 6:30 AM (UTC)
Salesforce Developer Group, New Delhi, India
Join us for another #ImpactSalesforceSaturday: Introduction to Service Cloud We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Marketing Cloud, IoT, CPQ, Einstein, etc)
#ImpactSalesforceSaturday: Introduction to Service Cloud
Khyati Mehta
Bio: Salesforce Developer at Cognizant Technology Solutions
Date and Time
Saturday, June 19, 2021
11:00 AM to 12:00 PM (IST)
https://newdelhisfdcdug.com/servicecloud/
What is Service Cloud ?
Importance of Service Cloud.
Discussion of its two key features-Omnichannel and Live Web Chats.
Q&A
Kahoot Quiz
Winner Announcement
Saturday, June 19, 2021
5:30 AM – 6:30 AM (UTC)
5:30 AM | What is Service Cloud ? |
5:50 AM | Importance of Service Cloud. |
5:55 AM | Discussion of its two key features-Omnichannel and Live Web Chats. |
6:20 AM | Q & A |
6:25 AM | Kahoot Quiz & Winner Announcement |
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