#ImpactSalesforceSaturday: Introduction to Service Cloud
Khyati Mehta
Bio: Salesforce Developer at Cognizant Technology Solutions
Date and Time
Saturday, June 19, 2021
11:00 AM to 12:00 PM (IST)
https://newdelhisfdcdug.com/servicecloud/
What is Service Cloud ?
Importance of Service Cloud.
Discussion of its two key features-Omnichannel and Live Web Chats.
Q&A
Kahoot Quiz
Winner Announcement
Cognizant Technology Solutions
Salesforce Developer
Khyati Mehta is working as a Salesforce Developer at Cognizant Technology Solutions. She is the group leader of Salesforce Women In Tech Group,Kolkata and is also a proud Salesforce Marketing Champion. She is a very active speaker in the community and is also a Trailhead Mentor. She hosts a podcast in India named Salesforce Offbeats with Khyati and also has her own blog named All About of Salesfo…