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Generative AI and Salesforce: Transforming Customer Relationships

Dec 31, 2024, 6:45 – 7:45 AM (UTC)

Salesforce Developer Group, Moradabad, India

Explore how Salesforce is leveraging generative AI, including Einstein GPT, to enhance customer interactions, automate tasks, and deliver personalized experiences at scale. This session will highlight the power of AI in revolutionizing marketing, sales, and customer service, driving deeper connections and improving overall customer satisfaction.

About this event

Join us for an insightful session on how Generative AI is reshaping customer relationships through the power of Salesforce. Discover how Einstein GPT, Salesforce’s cutting-edge AI technology, is enabling businesses to automate tasks, generate personalized content, and deliver smarter, more responsive customer experiences.

In this event, we will explore:

AI-driven personalization: How to use generative AI to craft tailored experiences for each customer, enhancing engagement and loyalty.

Automating workflows: Streamlining sales, service, and marketing processes with AI-powered automation to improve efficiency.

Enhancing decision-making: Leveraging AI insights to make more informed business decisions, predict trends, and drive growth.

Group Leader

  • Rambeer Singh

    Capgemini India Pvt. Ltd

    Leader

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