Explore the key features of Agentforce and dive into a live demo to learn how to create a Service Agent. The demo will walk you through:

Understanding Agentforce: Agentforce uses generative AI to automate customer support by handling queries 24/7, providing human-like responses, and transferring complex issues to human agents. It's grounded in your company's trusted data sources for accurate responses.

Building a Service Agent: The Agent Builder tool in Salesforce makes it easy to set up autonomous service agents. You can customize agent actions, like case resolution, booking appointments, or answering FAQs, by using templates and integrating your CRM and knowledge base for data accuracy.