By the end of this session, you will understand how to handle common use cases using Einstein Bot.
Concentrix Catalyst
Consultant - Salesforce
Concentrix Catalyst
Salesforce Practice Lead
Passionate Salesforce developer works on AppExchange product development and JavaScript Developer I certified professional, who loves to share his knowledge.
Santanu Boral is Salesforce MVP and 31x certified professional. He works as Salesforce Practice Lead at Concentrix Catalyst. He loves to help the Salesforce community and shares his knowledge through Blogs, answering questions at StackExchange. He mentors trailblazers in the Salesforce ecosystem.
