Solving Common Use Cases using Einstein Bot

Dec 17, 2022, 1:30 – 2:30 PM

Solving common use cases using Einstein Bot

About this event

Agenda

  • Configuring Einstein Bot
  • Transferring to Service Agent
  • Embedding LWC component in Einstein Bot.
  • Implementation of Confetti celebration in Einstein Bot
  • Implementation of navigation in Einstein Bot

By the end of this session, you will understand how to handle common use cases using Einstein Bot.

Speakers

  • Arunangshu Pal

    Concentrix Catalyst

    Consultant - Salesforce

  • Santanu Boral

    Concentrix Catalyst

    Salesforce Practice Lead

Group Leaders

  • Abhishek Anand

    ITC Infotech

    Community Group Leader

  • Santanu Pal

    Community Group Leader

  • Santanu Boral

    Salesforce MVP

    Community Group Leader

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