Agentforce: Your Go-To Tool for Success- Session 2

Apr 26, 4:30 – 7:15 AM (UTC)

Salesforce Developer Group, Kochi, India

This session will guide you through the powerful tools and features of Agentforce, building on the insights from the previous session held on March 8, 2025. By the end, you'll have a comprehensive understanding of how to maximize the platform’s capabilities. Key topics include service agents and RAG.

AI and DataAgentforce

About this event

This session will walk you through the powerful tools and features that AgentForce offers.

In our previous session, we explored Agents and the Prompt Builder, giving you a foundational understanding of how the platform operates. With that knowledge, you already have an idea of the overall workflow and how different components interact.

By the end of this session, you will have a clear and practical understanding of how to effectively utilize Agentforce’s features- Service Agents and RAG -allowing you to streamline workflows and enhance overall performance.

This will be a hands-on session, so all participants must bring their own laptops. Detailed pre-setup instructions will be sent in advance to those who RSVP. Please send an email to us once you have RSVP'd so that we can send the details in email.

RSVP only if you can make to the event as this is an in-person event.

Speakers

  • Shilpa K Mohanan

    UST

    Salesforce Developer

  • Snikil Dinesh

    UST

    Salesforce developer

When

When

Saturday, April 26, 2025
4:30 AM – 7:15 AM (UTC)

Agenda

4:30 AMIntroduction By the Group Leaders
4:40 AMAI Activity
6:45 AMWrapup
7:15 AMRefreshment

Group Leaders

  • Swati Agarwal

    Marlabs Inc.

    Leader

  • Sandhya Sambasivan

    UST Global

    Community Group Leader

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