New group applications open from Oct 1st through Oct 31st

Intelligent customer management - The key to excellent customer experience.

May 5, 2023, 1:45 – 4:00 AM (UTC)

Salesforce Developer Group, Hanoi, Vietnam

Methods for creating excellent customer experiences in the retail industry.

About this event

8:45 - Welcome Guests

9:00 - Kickoff & Intro

9:15 -  Retail Success: Create magic-experiences that boost customer retention, lower costs and improve ROI with Salesforce for Retail Solution

9:40 - Managing touchpoints and nurturing customers with the Getfly G Version CRM system - A fundamental method for optimizing customer conversion rates.

10:00 - Break & Networking

10:15 - Maturing your customer experience programme

10:30 - Q&A session

11:00 - Wrap-up

Speakers

  • Mr. Thang Tran

    FIS BANK

    Salesforce Manager

  • Do Hoang Hai

    Softmaster

    CEO - Founder

  • Nguyen Huy Hoang

    Getfly

    Founder & CEO

  • To Manh Tuan

    DXCON - Strategy Partner of Qualtrics

    Managing Director

When

When

Friday, May 5, 2023
1:45 AM – 4:00 AM (UTC)

Agenda

1:45 AM
2:00 AM

Group Leader

  • Thang Tran Viet

    FPT IS

    Community Group Leader

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