May 5, 2023, 1:45 – 4:00 AM (UTC)
Salesforce Developer Group, Hanoi, Vietnam
Methods for creating excellent customer experiences in the retail industry.
8:45 - Welcome Guests
9:00 - Kickoff & Intro
9:15 - Retail Success: Create magic-experiences that boost customer retention, lower costs and improve ROI with Salesforce for Retail Solution
9:40 - Managing touchpoints and nurturing customers with the Getfly G Version CRM system - A fundamental method for optimizing customer conversion rates.
10:00 - Break & Networking
10:15 - Maturing your customer experience programme
10:30 - Q&A session
11:00 - Wrap-up
FIS BANK
Salesforce Manager
Softmaster
CEO - Founder
Getfly
Founder & CEO
DXCON - Strategy Partner of Qualtrics
Managing Director
Friday, May 5, 2023
1:45 AM – 4:00 AM (UTC)
1:45 AM | |
2:00 AM |
FPT IS
Community Group Leader
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