8:45 - Welcome Guests
9:00 - Kickoff & Intro
9:15 - Retail Success: Create magic-experiences that boost customer retention, lower costs and improve ROI with Salesforce for Retail Solution
9:40 - Managing touchpoints and nurturing customers with the Getfly G Version CRM system - A fundamental method for optimizing customer conversion rates.
10:00 - Break & Networking
10:15 - Maturing your customer experience programme
10:30 - Q&A session
11:00 - Wrap-up
VN Salesforce Community
Group Leader
Softmaster
CEO - Founder
Getfly
Founder & CEO
DXCON - Strategy Partner of Qualtrics
Managing Director
NGS
Community Group Leader
Community Group Leader