Intelligent customer management - The key to excellent customer experience.

Name: Intelligent customer management - The key to excellent customer experience.
Start: 2023-05-05T08:45:00+07:00
End: 2023-05-05T11:00:00+07:00
Location: NIC - Building

May 5, 2023, 1:45 – 4:00 AM

Salesforce Developer Group, Hanoi, Vietnam

Methods for creating excellent customer experiences in the retail industry.

About this event

45 - Welcome Guests
00 - Kickoff & Intro 
15 -  Retail Success: Create magic-experiences that boost customer retention, lower costs and improve ROI with Salesforce for Retail Solution
40 - Managing touchpoints and nurturing customers with the Getfly G Version CRM system - A fundamental method for optimizing customer conversion rates. 
00 - Break & Networking
15 - Maturing your customer experience programme
30 - Q&A session
00 - Wrap-up

Speakers

Mr. Thang Tran

FIS BANK

Salesforce Manager

Do Hoang Hai

Softmaster

CEO - Founder

Nguyen Huy Hoang

Getfly

Founder & CEO

To Manh Tuan

DXCON - Strategy Partner of Qualtrics

Managing Director

When

Friday, May 5, 2023
1:45 AM – 4:00 AM UTC

Where

NIC - Building
Ngõ 7 Tôn Thất Thuyết
Cầu Giấy, 100000

Agenda

	Welcome Guests
	Kickoff & Intro

Group Leaders

Thang Tran Viet

FPT IS

Community Group Leader

See bio

Hung Le