Mar 14, 5:00 – 8:00 PM (UTC)
Salesforce Developer Group, Dublin, Ireland
Join us at Accenture's HQ in Dublin to learn about Service Cloud Voice and Amazon Connect with Renu Yadav (Management Consulting Manager at Accenture).
Please note change of date to March 14th 2024!!
Salesforce Service Cloud Voice combines CRM capabilities with telephony, providing a comprehensive customer service platform. Amazon Connect, a cloud-based contact centre service, offers scalability and flexibility in managing customer interactions. Together, they form a robust solution for managing customer interactions more effectively.
Join us to learn more about the integration of these product facilitating seamless communication and data sharing between Salesforce's CRM system and Amazon Connect contact centre functionalities.
Accenture
Technology Delivery Lead Manager
Accenture
Thursday, March 14, 2024
5:00 PM – 8:00 PM (UTC)
Blue Wave Group
Leader
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