Please note change of date to March 14th 2024!!

Salesforce Service Cloud Voice combines CRM capabilities with telephony, providing a comprehensive customer service platform. Amazon Connect, a cloud-based contact centre service, offers scalability and flexibility in managing customer interactions. Together, they form a robust solution for managing customer interactions more effectively.

Join us to learn more about the integration of these product facilitating seamless communication and data sharing between Salesforce's CRM system and Amazon Connect contact centre functionalities.