In this meetup, we will explore how to effectively leverage generative AI within Salesforce by grounding it in your organization’s customer data. We’ll dive into how tools like Prompt Builder can securely integrate data from both CRM and Data Cloud, enabling more intelligent, personalized, and data-driven AI workflows. The session will include a hands-on demo showcasing how to build and deploy prompts that tap into real-time customer insights, helping you unlock the full potential of AI in your Salesforce environment.