Learn how to set up web-based chat in lightning to connect agents with customers by adding chat buttons on your web pages. Setup omnichannel to route chat requests to agents and a post-chat survey form for customers.
Cox Automotive
August 5 – 6, 2021
10:00 PM – 12:00 AM UTC
Welcome and Introduction |
Embedded Chat |
Q&A |
Certification Voucher Distribution & Wrap up |