Aug 5, 2021, 10:00 PM – Aug 6, 2021, 12:00 AM (UTC)
Salesforce Developer Group, Alpharetta, United States
Learn how to set up web-based chat in lightning to connect agents with customers by adding chat buttons on your web pages. Setup omnichannel to route chat requests to agents and a post-chat survey form for customers.
Learn how to set up web-based chat in lightning to connect agents with customers by adding chat buttons on your web pages. Setup omnichannel to route chat requests to agents and a post-chat survey form for customers.
Cox Automotive
August 5 – 6, 2021
10:00 PM – 12:00 AM (UTC)
| 10:00 PM | Welcome and Introduction |
| 10:15 PM | Embedded Chat |
| 10:45 PM | Q&A |
| 11:00 PM | Certification Voucher Distribution & Wrap up |
IBM
Leader
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