Setting up Salesforce Embedded Chat

Aug 5, 2021, 10:00 PM – Aug 6, 2021, 12:00 AM (UTC)

Salesforce Developer Group, Alpharetta, United States

Learn how to set up web-based chat in lightning to connect agents with customers by adding chat buttons on your web pages. Setup omnichannel to route chat requests to agents and a post-chat survey form for customers.

About this event

Learn how to set up web-based chat in lightning to connect agents with customers by adding chat buttons on your web pages. Setup omnichannel to route chat requests to agents and a post-chat survey form for customers.

Speaker

  • Sathish Kumar Velayudam

    Cox Automotive

When

When

August 5 – 6, 2021
10:00 PM – 12:00 AM (UTC)

Agenda

Welcome and Introduction
Embedded Chat
Q&A
Certification Voucher Distribution & Wrap up

Group Leader

  • Jitendra Zaa

    IBM

    Leader

Powered by

Trailblazer Community logo

Trailblazer Community

CONTACT US

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud

JOIN US