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Empowering Your Call Center with Salesforce Service Cloud Voice

May 25, 2023, 10:00 PM – May 26, 2023, 12:00 AM (UTC)

Salesforce Developer Group, Alpharetta, United States

Join the Alpharetta Developer Group for a comprehensive session on Salesforce Service Cloud Voice, focusing on how it resolves legacy CTI challenges and enables quick implementation. This session will provide a deep dive into the innovative features and tools offered by Service Cloud Voice, allowing your team to optimize processes, deliver outstanding customer experiences, and stay ahead in a comp

About this event

Join the Alpharetta Developer Group for a comprehensive session on Salesforce Service Cloud Voice, focusing on how it resolves legacy CTI challenges and enables quick implementation. This session will provide a deep dive into the innovative features and tools offered by Service Cloud Voice, allowing your team to optimize processes, deliver outstanding customer experiences, and stay ahead in a competitive market.

Speakers

  • Sai Kethu

    NeuraFlash

    Salesforce Technical Architect

  • Jitendra Zaa

    IBM

    Salesforce CTA, MVP, Author

When

When

May 25 – 26, 2023
10:00 PM – 12:00 AM (UTC)

Agenda

10:00 PM
10:15 PM
10:45 PM
11:15 PM
11:30 PM

Group Leader

  • Jitendra Zaa

    IBM

    Leader

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