In this session, we'll dive into essential AI and Generative AI concepts. We'll explore the market's tools for enhancing customer implementations. We’ll review Gen AI considerations, Salesforce's Einstein GPT, and trust layer, along with the options for integrating third-party Generative AI into the Salesforce ecosystem.

Agenda:

- AI General Introduction

- Generative AI & LLMs

- Generative AI as a Service for Enterprise

- Considerations & Limitations for Generative AI

- Einstein GPT & GPT Trust Layer

- Integrating 3rd Party Gen AI with Salesforce

- Q&A Time