Nov 7, 6:00 – 8:00 PM (UTC)
Salesforce Architect Group, Utrecht, The Netherlands
Join us to explore the Salesforce Industries Common Layer, a powerful framework that streamlines and automates business processes across industries. Learn how OmniStudio, Action Plans, and ARC enhance efficiency, optimize workflows, and drive success. Discover practical strategies for dynamic customer engagement and streamlined task execution.
The Salesforce Industries Common Layer is a powerful framework designed to streamline and automate business processes across various industries. It provides a suite of tools and components that enhance efficiency and consistency in operations
Discover how Salesforce Industries Common Layer transforms business operations by integrating OmniStudio for dynamic customer engagement, Action Plans for streamlined task execution, and ARC for easy to navigate relationships. This presentation will delve into practical strategies to enhance efficiency, optimize workflows, and drive organizational success.
Agenda:
- Introduction
- Understanding Salesforce Industries Common Layer
- Deep Dive into OmniStudio
- Exploring Action Plans
- ARC (Actionable Relationship Center) Overview
- Practical tips for a successful implementation
- Demo Timo
- Q&A
Salesforce Certified Technical Architect
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