Mar 14, 3:00 – 3:45 PM (UTC)
Salesforce and the Life Sciences Group (Virtual)
How can AI, automation, and Salesforce simplify the complex world of clinical trial searches? In this proof of concept, we explore the art of the possible—using Agentforce, API callouts, and an Experience Cloud portal to create a smarter, more intuitive way for patients and clinicians to find relevant trials. Speaker: Amanda Weeks, CGI
Finding the right clinical trial is often a daunting process, filled with complex eligibility criteria and overwhelming amounts of information. What if Salesforce could make it easier?
This session is a proof of concept—an exploration of how Agentforce, AI, and API integrations could revolutionize how patients and clinicians interact with clinical trial data. Using Salesforce automation, external API callouts, and an Experience Cloud interface, this demo will showcase:
✅ Health Cloud-Inspired Data Model – Custom objects & fields designed to structure patient data without needing Health Cloud.
✅ API Callout via Salesforce Flow – Connecting to the NCI Clinical Trials API in real time.
✅ Agentforce for Conversational AI – Allowing users to ask questions in natural language and receive personalized trial results.
✅ Experience Cloud Portal – Creating an engaging, external-facing experience that mirrors real-world patient portals.
While this is just an exploration of possibilities, it demonstrates the power of Salesforce technology to transform patient access to research opportunities. Whether you're a developer, consultant, or healthcare IT professional, this session will spark ideas on how to push Salesforce innovation further in Life Sciences.
Come play with the art of the possible and see what’s next in AI-powered healthcare solutions!
Speaker: Amanda Weeks, CGI
CGI
Salesforce Consultant
Cloud Adoption Solutions
Community Group Leader
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