Michael Hornsby will be joining us to share his thoughts and strategy around:

• Customer Success from the field (what we do, how we do it)
• How can customers take the most advantage of Customer Success (how to be prepared, how to get the value from Salesforce)

Location Details

We will be holding our meeting on the fourth (4) floor of the Martin Luther King Jr Memorial Library in Washington, DC. When you enter the main doors (of the vestibule) via the G St NW entrance, take the stairs/elevator immediately to the right up to the 4th floor. Once on the 4th floor, go through the doors to the inner part of the library and turn left. Walk down the common space until you come to a glass wall housing the conference suite on your left, enter the doors, and you will find the conference room 401-F along the back wall.