In this Salesforce ISV Landscape episode, you'll learn about an established no-code solution for Salesforce record routing. Quratulain Tariq, Senior Solution Engineer, will demo Ortoo Q-assign, a powerful app for deploying advanced assignment rules and enabling efficient, platform-native work distribution.

Quratulain Tariq is a Salesforce MVP, co-organizes Pakistan Dreamin' and has been awarded a Golden Hoodie at Dreamforce 2025.

Q-assign is an enterprise-level Salesforce app which routes work-items – like Cases, Leads, Opportunities and Work Orders – to the best Salesforce user, considering factors such as expertise, availability, and workload. Via code-free assignment rules, it leverages AI to prioritize and allocate tasks. It can be customized for multiple business units, transforming workforce productivity and effectiveness.

Cohosted by the Veracruz, Mexico User Group, the Campinas, Brazil Developer Group and the São Paulo, Brazil Admin Group!

Welcome to our Salesforce ISV Landscape Series, your destination for discovering powerful solutions from both established and budding AppExchange vendors. Get direct exposure to Salesforce ISVs and educate yourself about their awesome products. Join us as we delve into their groundbreaking apps, explore cool features with experts, and provide a space for asking questions. Empower your Salesforce journey with better knowledge about the Salesforce ISV ecosystem. For educational purposes, we are exploring various app categories. We're open to further examples in these categories at any time.