More than 180 days past us, Time files as we head to 2nd half of the Year. Salesforce Singapore Admin User Group like to extend to all Singapore Salesforce Trailblazer to come and EAT, LEARN and NETWORK.

Dinner is provided.

Date : 23 Jul 2024 (Tue)

Time: 1830-2100 (GMT+8)

Venue : 5 Temasek Blvd, #13-01 Suntec Tower, Five 038985

We would like thank Terence Lim from Salesforce Singapore for hosting us

We have 2 Speakers for this event. 

Speaker: Ana Alvarez Deza

Topic: Salesforce Surveys for Admins

Description: Have you tried to create and send surveys from Salesforce? It's easy, cool and free!

Bio: *Seasoned Project Manager highly committed to delivering excellent outcomes, building strong relationships with customers, and driving project success

*Passionate Salesforce professional with extensive experience within Salesforce ecosystem as Consultant, Global Salesforce Administrator, Analyst, and CRM Lead

*Lead Salesforce projects in Sales, Service, and Experience Cloud within different businesses and industries such as Construction and Building Materials, Education, and Musical Instruments

*Proactive collaborator who thrives working with diverse internal and external key stakeholders (consultants, developers, and end-customers) and developing customized solutions within Salesforce to deliver business objectives

*Avid learner constantly looking to broaden knowledge, skills, and expertise

Speaker: Terence Lim

Topic: Harnessing the Power of Data and AI to unlock productivity

Description: In this topic, we explore how leveraging Salesforce's capabilities can transform businesses into Data First AI Powered Customer Companies, significantly enhancing customer engagement and productivity. By harnessing the power of data and AI, businesses can unlock trapped data, engage customers with intelligent insights, and boost the efficiency of customer service operations using generative AI. This transformation journey includes understanding customers through connected data, employing predictive AI models for personalized offers, and equipping customer service agents with AI-driven tools to deliver exceptional, personalized experiences.

Bio: Hello! I'm deeply passionate about leveraging technology to inspire and empower people worldwide. With a strong focus on fostering meaningful connections and driving positive change, I thrive in environments where I can collaborate with customers and partners to solve complex challenges.

Throughout my journey, I've had the privilege to speak at tech conferences globally and serve as an emcee at large-scale tech events. These experiences have not only allowed me to share knowledge but also to learn from diverse perspectives, enriching my understanding of the ever-evolving tech landscape.