Session 1: One of the best ways to improve productivity is by keeping your team members and customers informed of important changes on a project, opportunity or account. Automated notifications can prompt them to take timely actions that keep work flowing, eliminating process bottlenecks, accelerating the sales funnel, and maximizing customer satisfaction. Salesforce has a lot of channels to handle notifications, and implementing them can be a challenge.

Pat McClellan, Lightning Champion and Trailblazing Partner, will provide an overview of Salesforce notifications, sharing best practices and hands-on examples using Process Builder. We’ll also get a demo of Proton Toaster, his new app that provides a new channel for urgent, in-your-user’s-face, can’t-be-ignored notifications.

Pat will also share his Trailblazer journey from career-changer to AppExchange Partner.

Session 2 :

Navigating Data Privacy Regulations in Salesforce

Country (GDPR) and state (CCPA) specific policies make data privacy a moving target and challenging for admins. We'll share insights and best practices from Salesforce customers.

Bio:

A Salesforce alumni leading marketing at his second ISV partner. Currently growing SF data privacy tomatoes (link below) at Cloud Compliance.

https://www.linkedin.com/pulse/marketing-your-salesforce-tomato-peter-ganza?articleId=6690740876743987200

Join us every month to explore Salesforce. All levels of experience and usage welcome. Whether you are a user, admin or developer, you'll find useful content and great connections!

WOHOO : Swag and certification voucher will be awarded to winning participants.
DISCLAIMER : Event may be recorded and posted on YouTube.