Session 1: One of the best ways to improve productivity is by keeping your team members and customers informed of important changes on a project, opportunity or account. Automated notifications can prompt them to take timely actions that keep work flowing, eliminating process bottlenecks, accelerating the sales funnel, and maximizing customer satisfaction. Salesforce has a lot of channels to handle notifications, and implementing them can be a challenge. Pat McClellan, Lightning Champion and Trailblazing Partner, will provide an overview of Salesforce notifications, sharing best practices and hands-on examples using Process Builder. We’ll also get a demo of Proton Toaster, his new app that provides a new channel for urgent, in-your-user’s-face, can’t-be-ignored notifications. Pat will also share his Trailblazer journey from career-changer to AppExchange Partner. Session 2 : Navigating Data Privacy Regulations in Salesforce Country (GDPR) and state (CCPA) specific policies make data privacy a moving target and challenging for admins. We'll share insights and best practices from Salesforce customers. Bio: A Salesforce alumni leading marketing at his second ISV partner. Currently growing SF data privacy tomatoes (link below) at Cloud Compliance. WOHOO : Swag and certification voucher will be awarded to winning participants.
Join us every month to explore Salesforce. All levels of experience and usage welcome. Whether you are a user, admin or developer, you'll find useful content and great connections!
DISCLAIMER : Event may be recorded and posted on YouTube.
Saturday, November 21, 2020
8:30 PM – 10:30 PM UTC
| An overview of Salesforce notifications. We’ll also get a demo of Proton Toaster. Pat will also share his Trailblazer journey. |
| Musical Jingle from Jason E. |
| Navigating Data Privacy Regulations in Salesforce |
| Question and Answers; Recent updates in Salesforce Ohana and my 2 favorite Salesforce features |
