Salesforce Oslo User Group webinar May 27

Salesforce Admin Group, Oslo, Norway
Thu, May 27, 2021, 4:00 PM (CEST)

About this event

This meeting has exciting topics! Salesforce Summer 21 Release notes and learn how Norway Post utilizes  chatbots and even a little Kahoot fun on the way :-)

Norway Post introduced a chatbot on their webpages from November 2018. The immediate effect was a reduction in the need for temporary staff during peak period of 10 persons. The chatbot has been a vital tool in handling the increase of numbers of customers contacting customer service though the pandemic.


Kristina Kakevska, Salesforce Solution Engineer

Knut Holme, Norway Post


Thursday, May 27
4:00 PM - 6:00 PM (CEST)

Group Leader

  • Jon Oddvar Kolnes

    Jon Oddvar Kolnes


    Community Group Leader

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