Unlocking AI and Data Insights in Salesforce

Name: Unlocking AI and Data Insights in Salesforce
Start: 2024-10-30T18:00:00+00:00
End: 2024-10-30T21:15:00+00:00
Location: R. Marquês de Ávila e Bolama 161

Oct 30, 6:00 – 9:15 PM (UTC)

Salesforce Admin Group, North Portugal

🌟 Salesforce Admin Group, North Portugal In-Person Event: Confronting Data Chaos, AI, and Salesforce Innovations 🌟

AI and Data

About this event

🎉 Join us for an exciting evening filled with valuable insights, networking, and fun!
Whether you're a Salesforce expert or just starting your journey, this event will provide a unique opportunity to explore Salesforce solutions, learn from top speakers, and connect with our fantastic community.

📅 When: Wednesday, October 30, 2024
🕕 Time: 6:00 PM – 9:15 PM GMT
📍 Where: Kompetenza Portugal Office, Rua Marquês D’Ávila e Bolama, 161 Piso 1, Galerias de S. Silvestre, Covilhã, 6200-053

Event Highlights:
🙋‍♂️ Welcome & Introduction (6:00 PM)
💬 Português/English 📢 Presented by Daniel Baptista and Miguel Carvalho, Leaders of Salesforce Admin Group, North Portugal.

🧠 Wake-up Call: Confronting Data Chaos Before You Fantasize About AI in Salesforce (6:30 PM)
💬 English 📢 Andre van Kampen will guide us through the complexities of data quality and how to establish a solid foundation before diving into AI. Practical tips, tools, and strategies for AI adoption will be shared.
💡 #AppExchangeTools #InformationStrategy #MDM

📊 Leveraging Unstructured Data - From RAG to Hybrid Search (7:00 PM)
💬 Português/English 📢 Eduardo Oliveira, Lead Solution Engineer at Salesforce Portugal, will introduce how Salesforce taps into the power of unstructured data using AI techniques to improve customer service and sales.
💡 #AI #UnstructuredData #SalesforcePortugal

🏢 Host Introduction: Kompetenza (7:40 PM)
💬 Português 📢 Nuno Fonseca will introduce Kompetenza, our event sponsor.

🤖 Agentforce: Transforming Business Efficiency with AI Agents (7:50 PM)
💬 Português 📢 Francisco Lima will demonstrate how Agentforce by Salesforce can optimize business efficiency using autonomous AI agents. Learn how to enhance customer service while empowering your team to focus on strategic tasks.

🎁 Quiz Time! (8:30 PM)
Test your knowledge with a fun quiz, and win fantastic prizes! The top 5 will receive unique Salesforce Merchandising Articles, and all participants will receive a small gift from Kompetenza.

🍕 Bites, Drinks, & DJ (8:45 PM)
Relax, have fun, and enjoy some delicious bites and drinks with our DJ spinning great tunes.

We can't wait to see you there for a learning, connection, and fun night! 🎉
RSVP Now to secure your spot and join us for this transformative event!
🌮🍕🥂🪩 #SalesforceEvent #TrailblazerCommunity #Covilhã #NetworkingFun #Kompetenza #SalesforcePortugal

Speakers

Miguel Carvalho

Agile Force Consultancy

Salesforce Technical Architect

Andre van Kampen

KampKonsult

Senior Salesforce Consultant

Eduardo Oliveira

Salesforce Portugal

Lead Solution Engineer

Nuno Fonseca

Kompetenza

Co-Founder and Head of Architecture

Francisco Lima

Kompetenza

Salesforce Developer

When

Wednesday, October 30, 2024
6:00 PM – 9:15 PM (UTC)

Where

R. Marquês de Ávila e Bolama 161
161 Rua Marquês de Ávila e Bolama
Covilhã, 6200-053

Agenda

Welcome and Introduction to the Salesforce Community	💬 Português/English 📢 Daniel Baptista and Miguel Carvalho 📚 Welcome message by the Leaders of Salesforce Admin Group, North Portugal.
Wake-up call: Confronting data chaos before you fantasize about AI in Salesforce	💬 English 📢 Andre van Kampen 📚 Navigate the hidden surprises of data chaos. Learn how to build a solid data quality foundation before going on an AI-powered Salesforce adventure. In this session, we'll dive into the data chaos, and I'm here to tell you that your data quality is probably not as good as you think. Your ultimate goal is to get more people using Salesforce and AI effectively. So, I'll share practical tips, models, and tools you can implement right now. You will also learn about (AI) tools that can help improve data quality, a model for change management, and a strategy for AI adoption in your team or company. Regardless of the size or experience of your team, organization, or company, you'll find valuable insights here. Get ready to transform! #AppExchangeTools #InformationStrategy #MDM
Leveraging Unstructured Data - From RAG to Hybrid Search	💬 Português/English 📢 Eduardo Oliveira, Lead Solution Engineer at Salesforce Portugal 📚 About 80% of enterprise data is unstructured: knowledge articles, product descriptions, catalogues, emails, cases, contracts, chat/call transcripts, notes, generic documents, wikis, etc. This huge store of information is absolutely critical for companies to sell and service their customers better and that's why Salesforce has been tapping the power of unstructured data. In this session we'll deep dive into how Salesforce manages unstructured data and makes it ready to use to our customers, using AI techniques.
Host Introduction: Kompetenza	💬 Português 📢 Nuno Fonseca
Agentforce	💬 Português 📢 Francisco Lima 📚 Venha explorar como o Agentforce da Salesforce pode transformar a eficiência das empresas através de agentes de IA autónomos. Aprenda como esta solução inovadora funciona, optimizando o atendimento ao cliente e liberando colaboradores para se concentrarem em tarefas estratégicas, enquanto garante operações seguras e personalizadas.
Quiz Time	Quiz Time with fantastic prizes! 🎁 Prizes for the top 5 (Salesforce Merchandising Articles) and a small gift for all participants from Kompetenza.
Bites & Drinks & DJ & Fun	🌮🍕🥪🫧🍸🥂🫧🪩🎧💿🎉
Safe Travels

Group Leaders

Miguel Carvalho

Agile Force Consultancy

Leader

See bio

Daniel Baptista

Fidizzi

Community Group Leader

See bio

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Unlocking AI and Data Insights in Salesforce

About this event

Speakers

Miguel Carvalho

Andre van Kampen

Eduardo Oliveira

Nuno Fonseca

Francisco Lima

When

Where

Agenda

Group Leaders

Miguel Carvalho

Daniel Baptista

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Trailblazer Community

Sponsors

Titan

Kompetenza

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud