Salesforce Mumbai Admin Group in collaboration with Mumbai Salesforce Architect Group brings to you another insightful session full of knowledge. Implementing Salesforce is just the beginning. True success lies in how effectively it is adopted by business users across teams. Yet, many organizations struggle with low adoption, incomplete data, or resistance to change.

This meetup is dedicated to Salesforce Business Users — the real drivers of value from the platform. While developers and architects build, it’s the users who bring Salesforce to life in their day-to-day workflows.

Through this session, we will explore practical strategies, real-world stories, and hands-on guidance to help organizations achieve higher adoption and measurable business impact.

🌟 Key Takeaways

Participants will walk away with:

• Understanding Adoption Gaps – Why users resist Salesforce and how to identify early warning signs.
• Practical Tips for Engagement – Simple methods to encourage daily Salesforce usage without making it “extra work.”
• Reports & Dashboards for Adoption – Using Salesforce analytics to measure and boost adoption.
• Building User Champions – How to empower business users to become internal advocates of Salesforce.
• Bridging the Gap with Admins & Developers – Turning feedback into real improvements that matter to users.

👥 Who Should Attend

• Business Users: Sales reps, service agents, marketers, and operations professionals using Salesforce daily.
• Admins & Managers: Who want to learn how to encourage adoption within their teams.
• Change Leaders: Anyone responsible for driving digital adoption or CRM success in their company.

🤝 Why Attend?

• Gain actionable insights you can implement immediately.
• Network with like-minded Salesforce professionals and business leaders in Mumbai.
• Learn from community experts and real adoption success stories.
• Be part of a collaborative ecosystem that thrives on sharing and growing together.