The Salesforce ecosystem is evolving fast. What used to be simple workflow automation is now transforming into intelligent, AI-powered systems that can reason, recommend, and act.

At this user group session, we’ll explore how to move beyond basic automation and start designing truly intelligent Salesforce architectures.

We’ll cover:

How to combine Flow + deterministic logic with AI-powered tools like Agentforce

When to use automation vs. AI — and how to safely blend both

Designing scalable data models that support AI-driven insights

Common implementation mistakes and how to avoid fragile automation

Real-world use cases and practical patterns you can apply immediately

Whether you're an Admin, Consultant, Architect, or Product Owner, this session will help you future-proof your org while keeping reliability and governance front and center.

Expect practical examples, architecture thinking, and open discussion with the community.