AgentForce: Empowering Service Agents on Your Website

Name: AgentForce: Empowering Service Agents on Your Website
Start: 2025-02-21T18:00:00+04:00
End: 2025-02-21T19:00:00+04:00
Location: Spoon Consulting Ltd

Feb 21, 2:00 – 3:00 PM (UTC)

Salesforce Admin Group, Moka, Mauritius

Discover how AgentForce enhances customer support by enabling service agents to assist website visitors in real time. Learn how to configure and manage AgentForce within Salesforce to improve response times and customer satisfaction.

AgentforceGenerative AIProfessional DevelopmentSales CloudService Cloud

About this event

Introduction to AgentForce – Overview and benefits
Key Features – Real-time chat, case creation, and automation
Setup & Configuration – Admin guide to implementing AgentForce
Best Practices – Optimizing agent workflows for efficiency
Q&A Session – Addressing questions and troubleshooting tips

Speaker

Nasseer Kissoondoyal

Spoon Consulting

Confirmed Consultant

When

Friday, February 21, 2025
2:00 PM – 3:00 PM (UTC)

Where

Spoon Consulting Ltd
Mountain View, Vivea Business Park
Moka, 81430

Group Leader

Pouvanam Appavoo

Community Group Leader

See bio

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