Another month, another London Admins user group meeting.
This time we will look at Salesforce Adoption with guest speaker Antone Kom.
We'll have the next installment of interview with an Admin - what will you learn from this awesome admin's story?
And finally guest speaker Vanessa Grant will give us a crash course in Salesforce Business Analysis.
Note: this month we are meeting virtually.
About this event
Another month, another London Admins user group meeting :-)
This time we will look at Salesforce Adoption - Metrics, Methods and Motivation with guest speaker Antone Kom.
We'll have the next installment of An Interview with an Admin - what will you learn from this awesome admin's story?
And finally guest speaker Vanessa Grant will give us a crash course in Salesforce Business Analysis.
Note: this month we are meeting virtually instead of in person.
Speakers
Antone Kom
Salesforce Architect & Engineering Manager
Vanessa Grant
Mosaic
Product Owner and Manager
When
Tuesday, May 21, 2024 5:00 PM – 8:00 PM UTC
Agenda
Virtual Doors Open
Welcome & Community News
Salesforce Adoption - Metrics, Methods and Motivation - Antone Kom
We will discuss essential metrics, effective methods to drive adoption, and the driving force behind user engagement and explore strategies for onboarding, training, and continuous support that empower users to navigate the platform seamlessly.
By leveraging these tools, you can effectively measure adoption against your company’s goals and create an environment where users not only adopt Salesforce but actively contribute to its ongoing success.
An Interview with an Admin
Crash Course in Salesforce Business Analysis - Vanessa Grant
Any seasoned Salesforce professional would agree that business analysis is the foundation of a successful Salesforce project, but what does that actually look like? This session will cover the role that business analysts play on Salesforce projects and provide tips to equip BAs with the knowledge needed to steer them towards success.
