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Service Console: Build an app to give 360 degree view of the customer in few clicks

Nov 7, 2021, 8:30 AM – 12:00 PM (UTC)

Salesforce Admin Group, Jaffna, Sri Lanka

This workshop will give high level knowledge of Service Console.

About this event

This workshop will give high level knowledge of Service Console. Attendees will be given a chance to develop a small application in Service Console. Therefore we highly appreciate to bring your own laptops.


Please wear masks and follow the health guidance in this pandemic situation.

Speaker

  • Jean Brenda Vinoth

    Virtusa

    Lead Consultant

When

When

Sunday, November 7, 2021
8:30 AM – 12:00 PM (UTC)

Agenda

8:30 AMRegistration
8:45 AMIntroduction to Service Console
9:15 AMBuild an application using Service Console
10:15 AMBreak
10:30 AMHands on activity
11:30 AMNetworking & Wrap-up

Group Leader

  • Nanthavarman Lingeswaran

    CodeTerriers Pvt Ltd.

    Leader

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