We are hosting Daniel Stenholm

Nov 23, 2023, 4:00 – 6:00 PM (UTC)

Salesforce Admin Group, Gothenburg, Sweden

Join us as we dive into the fast lane of automotive innovation, customer experience, and Service Cloud mastery. Get the inside track as our expert takes the driver's seat, sharing invaluable insights that will ignite your understanding of the intersection between cutting-edge technology and seamless service. Buckle up for a ride into the future of automotive excellence with Sales Cloud!

About this event

A dynamic environment where the gears of knowledge seamlessly mesh with the wheels of innovation. Our distinguished expert, a maestro in the automotive domain, a virtuoso of customer experience, and a sage of the Service Cloud, will take center stage. This luminary will unravel the intricacies of these three pivotal elements, providing you with a roadmap to navigate the ever-evolving landscape of the automotive industry.

Discover how Sales Cloud innovations are reshaping the industry, propelling us toward a future where sustainability, efficiency, and performance coexist seamlessly in the customer care realm.

In an era where customer expectations are at an all-time high, understanding the nuances of delivering exceptional service is paramount. Our expert, armed with years of experience and a keen understanding of consumer behavior, will unravel the secrets to creating memorable, customer-centric experiences. Explore the intersection of technology and human touch, where personalized interactions and seamless journeys redefine the automotive customer experience.

The final lap of our journey takes us into the world of Service Cloud mastery. As businesses grapple with the challenges of managing and optimizing their services, the Service Cloud emerges as a beacon of efficiency. Our expert will unravel the capabilities of Service Cloud solutions, showcasing how they streamline operations, enhance communication, and elevate customer satisfaction. Gain insights into the strategies and best practices that leverage the power of the cloud to drive service excellence.

As you absorb the wealth of insights from our expert, you'll find yourself equipped with a comprehensive understanding of the intricate web that connects automotive innovation, customer experience, and Service Cloud mastery.

Buckle up for a ride into the future of automotive excellence, where knowledge accelerates, experiences captivate, and Service Cloud mastery takes the wheel. Don't miss your chance to be part of this transformative event. The journey begins here. Fasten your seatbelts, and let Salesforce drive us into the future together!

Panelist

  • Daniel Stenholm

    Volvo Cars

    Group Product Manager - Customer Care & Support

When

When

Thursday, November 23, 2023
4:00 PM – 6:00 PM (UTC)

Agenda

4:00 PM
4:15 PM
4:30 PM
5:30 PM

Group Leader

  • German Mejias

    Leader

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