Millennials or Pandemic- whatever the root cause is our way of banking got reshaped. Easy internet access has eliminated the need for physical presence of doing business for the Banking Industries. The session will cover the proper utilization of Experience Cloud, CRM Analytics and various Einstein features which are part of Salesforce Financial Services Cloud (FSC) to provide the customers a cutting-edge banking experience from self-serviced Account opening to Insurance claim management. 

Meet with our speaker, Mohammad Eusuf Daud! Eusuf is a passionate Salesforce Application architect, A great enthusiast of Artificial Intelligence, presently working as Enterprise Architect of the largest Financial Services Cloud in Africa continent and guiding the program both in AI and Salesforce journey using Design Thinking and Agile methodologies.