The Salesforce Detroit User Group will be hosting four outstanding speakers from our membership and partners to share their insights and lessons learned on March 13th in Troy, MI. The Detroit User Group is managed by Salesforce users in the Detroit area and our events are free to attend and open to all who are currently using or are interested in learning more about Salesforce.
About this event
The Salesforce Detroit User group will be hosting our next Detroit User Group
Account Master Data Management using Salesforce connect
Have you ever needed to interact with data from another application, but all you had was your Admin toolbelt? Come learn how GE Aerospace leveraged Salesforce Connect to implement an Account master data strategy with clicks-not-code. You’ll see in this demo how multiple Salesforce orgs were securely connected to a source of truth org, learn about External Data Sources and External Objects, and discover how you can interact with the data through the Salesforce UI and Flow.
6:00 PM
Unlock SAP for Salesforce
Learn how companies that run SAP ERP can leverage real-time data, process, and logic directly from SAP within Salesforce to create more efficient and accurate workflows. Deliver a true Customer 360 View and enable faster response times with transactional capabilities. Most digital transformation projects that fail are hindered by integration challenges. Enabling a direct connection with no middleware or dual maintenance avoids the common pitfalls and technical limitations that hold projects back and slow them down. Think you know how integration works? Think you've seen it all when it comes to ERP <> CRM connectivity options? You haven't seen this: check out how enosix is changing the status quo when it comes to SAP and Salesforce integration.
7:00 PM
Leveraging Salesforce to Improve Agent and Consumer Satisfaction
Review how Blue Cross Blue Shield of Michigan leverages Salesforce to provide Individual Business Sales Agents with enrollment, servicing, support, and training tools to optimize Agent sales and servicing experience.
8:00 PM
Redefining Productivity Through Digital Labor - AgentForce
Explore how AgentForce tools like SDR Agent and Sales Coach automate lead management and optimize workflows. A live demo of use cases in action, configuration and showcasing AI-powered solutions for real life scenario.
9:15 PM
Post event meet up
We will be meeting at Camp Ticonderoga after the event to enjoy beverages and stories.
5725 Rochester Road Troy, Mi 48084
More details at the meeting
Sponsored by Enosix
