Detroit User Group (DUG) - March 13th 2025 Event

Name: Detroit User Group (DUG) - March 13th 2025 Event
Start: 2025-03-13T13:00:00-04:00
End: 2025-03-13T16:30:00-04:00
Location: 5151 Corporate Dr

Mar 13, 5:00 – 8:30 PM (UTC)

Salesforce Admin Group, Detroit, United States

The Salesforce Detroit User Group will be hosting four outstanding speakers from our membership and partners to share their insights and lessons learned on March 13th in Troy, MI. The Detroit User Group is managed by Salesforce users in the Detroit area and our events are free to attend and open to all who are currently using or are interested in learning more about Salesforce.

About this event

The Salesforce Detroit User group will be hosting our next Detroit User Group
Save the date:  March 13th, 2025
Location: Flagstar, 5151 Corporate Drive, Troy, 48098
Time: Check in at 12:30  Event starts at 1 pm.

Speakers

Kimberly Denison

BCBSM

Director - Operations & Business Enablement

Steve Mcguigan

Enosix

Head of Business Development Strategy

Tim Lomison

GE Aerospace

Principal Technical Product Manager at GE Aerospace

Nikunj Mundhra

Youngsoft Inc

Nagen Sahu

Youngsoft

Technical Architect

When

Thursday, March 13, 2025
5:00 PM – 8:30 PM (UTC)

Where

5151 Corporate Dr
5151 Corporate Drive
Troy, 48098

Agenda

5:00 PM	Check-In
5:00 PM	Account Master Data Management using Salesforce connect	Have you ever needed to interact with data from another application, but all you had was your Admin toolbelt? Come learn how GE Aerospace leveraged Salesforce Connect to implement an Account master data strategy with clicks-not-code. You’ll see in this demo how multiple Salesforce orgs were securely connected to a source of truth org, learn about External Data Sources and External Objects, and discover how you can interact with the data through the Salesforce UI and Flow.
6:00 PM	Unlock SAP for Salesforce	Learn how companies that run SAP ERP can leverage real-time data, process, and logic directly from SAP within Salesforce to create more efficient and accurate workflows. Deliver a true Customer 360 View and enable faster response times with transactional capabilities. Most digital transformation projects that fail are hindered by integration challenges. Enabling a direct connection with no middleware or dual maintenance avoids the common pitfalls and technical limitations that hold projects back and slow them down. Think you know how integration works? Think you've seen it all when it comes to ERP <> CRM connectivity options? You haven't seen this: check out how enosix is changing the status quo when it comes to SAP and Salesforce integration.
7:00 PM	Leveraging Salesforce to Improve Agent and Consumer Satisfaction	Review how Blue Cross Blue Shield of Michigan leverages Salesforce to provide Individual Business Sales Agents with enrollment, servicing, support, and training tools to optimize Agent sales and servicing experience.
8:00 PM	Redefining Productivity Through Digital Labor - AgentForce	Explore how AgentForce tools like SDR Agent and Sales Coach automate lead management and optimize workflows. A live demo of use cases in action, configuration and showcasing AI-powered solutions for real life scenario.
9:15 PM	Post event meet up	We will be meeting at Camp Ticonderoga after the event to enjoy beverages and stories. 5725 Rochester Road Troy, Mi 48084 More details at the meeting Sponsored by Enosix

Group Leaders

stephen gebrowsky

Blue Cross Blue Shield of Michigan

Leader

See bio

James Ackron

GE Aerospace

Sr Technical Product Manager - Salesforce

See bio

Detroit User Group (DUG) - March 13th 2025 Event

About this event

Speakers

Kimberly Denison

Steve Mcguigan

Tim Lomison

Nikunj Mundhra

Nagen Sahu

When

Where

Agenda

Group Leaders

stephen gebrowsky

James Ackron

Trailblazer Community

GE Aerospace

Enosix

Blue Cross Blue Shield of Michigan

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud

Detroit User Group (DUG) - March 13th 2025 Event

About this event

Speakers

Kimberly Denison

Steve Mcguigan

Tim Lomison

Nikunj Mundhra

Nagen Sahu

When

Where

Agenda

Group Leaders

stephen gebrowsky

James Ackron

Powered by

Trailblazer Community

Sponsors

GE Aerospace

Enosix

Blue Cross Blue Shield of Michigan

Join your local Trailblazer Community Group, meet other developers & get best practices for building on the App Cloud