How important are your customers? That's like asking someone, "How important is taking a breath?" But how many companies really consider their customer’s experience when building a product or service? In this session we will discuss the real reasons why your customers should come first, and how you can help make that happen.
Eric Dreshfield is a "Connector", a Blogger & Marketer, a mentor for those new to the Salesforce ecosystem and a Community Advocate. Working in the Salesforce ecosystem since 2009, with experience across multiple industries including transportation, retail, life sciences and more, able to bridge the gap between technology and the people who rely on it. He is the Founder of Midwest Dreamin' ...