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Cotswolds Salesforce Community Group - February 2021

Feb 25, 2021, 6:00 – 7:30 PM

Save the date - our next Community Group is on Thursday 25th February 2021.

About this event

Join us for our next Cotswolds Salesforce Community Group Meeting on Thursday 25th February 2021. Although it will be another virtual event, we're really excited to share some great content with you - not forgetting the chance to catch up with other members of the local Salesforce Family!

We're also delighted to announce that our February Community Group is kindly sponsored by the number one Cloud Data Protection platform, OwnBackup. Our thanks go out to John, Jo and the rest of the team!


Jasmine Ashley - Senior Solution Engineer at Salesforce

As 2021 begins aspirations for change and improvement are stronger than ever. Join Jasmine Ashley - Senior Solution Engineer at Salesforce, to discuss working smarter with your sales and service cloud solutions: discover 8 tools or habits that can boost productivity and improve the user experience.

James Ellis - Salesforce Technical Architect at Vonage

As an Admin, do you find yourself asking ‘Why can they still do that!’ when working with Salesforce user access settings? Why is it that a user or users can continue to perform certain actions in salesforce even though it may appear that you have removed that ability from them? It turns out that we can get answers to these questions quickly using SOQL queries.

Join James Ellis, Salesforce Technical Architect at Vonage as he covers why controlling access is important, what is a SOQL Query and how to make one, some example queries to answer questions around an example scenario, and how those queries can be baked into a useful Salesforce Application.

John Whitehead - Solution Engineer at OwnBackup

Downloading and saving excel files once a week is easy, the trick is recovering completely with relationships intact.

Join John Whitehead, Solution Engineer at OwnBackup to learn about the process of recovering lost data using the Salesforce Weekly Export copies. Gain insight into the advantages of implementing a comprehensive, high-frequency backup and recovery solution to protect data, maintain regulatory compliance, and speed your development cycles.

Salesforce Trivia Quiz

Plus, our Salesforce Trivia Quiz will be back and we've got some fantastic giveaway goodies including Apple AirPods for one lucky quiz winner & a £100 Amazon Gift Card up for grabs, courtesy of our sponsor OwnBackup. We've also got a cool London's Calling T-Shirt to giveaway to the top three on the quiz podium!

Meeting Details

The meeting is going to be held on virtually once again, so all you'll have to do is grab yourself an all important drink, sit back and enjoy what we’ve got lined up for you!

During the virtual meeting it might be more suitable for you to use headphones and don’t forget to initiate your camera, we’d love to be able to see your face. We also get it if you need to nip off at times to get the kids sorted or to grab yourself another tipple. Just be sure to mute or hide yourself from the camera so there are no distractions for the others.


It's going to be a great evening, so make sure you RSVP to let us know you’re coming and don't forget to pop the date in your diary.

We hope to see you there! 


  • Jasmine Ashley


    Senior Solution Engineer

  • James Ellis


    Salesforce Technical Architect

  • John Whitehead


    Solution Engineer



Thursday, February 25, 2021
6:00 PM – 7:30 PM UTC


Welcome & Introductions
Jasmine Ashley - Senior Solution Engineer at Salesforce
Trivia Quiz
James Ellis - Salesforce Technical Architect at Vonage
John Whitehead - Solution Engineer at OwnBackup
Until Next Time Folks

Group Leader

  • Paul Harris



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