We'll again offer a hybrid meeting to accommodate everyone! Because we will be managing dual logistics and head counts that are tied to budgets, please decide how you'd like to attend and do your best to honor that choice.

You can choose:

In-person: We have limited seating and budget, so please only RSVP for in-person if you know you can attend. Please do not cancel, unless you are experiencing or have been exposed to any illness. Cancellations less than 48-hours can impact our lunch budget (and maybe my personal finances). And, they are difficult to backfill last minute. No shows are frowned upon.

     🪑 There will be plenty of space for seating and to move around for proper social distancing.

     🍽   Lunch will be provided!

Virtual: If you are not ready for in-person meetings, are too far geographically to attend, or have been exposed/contracted COVID or any kind of crud, virtual is for you.

AGENDA

🙋‍♀️ Welcome, Introductions, and Announcements

💻 Unleashing the Power of Agentforce, Phani Kolanuvada and Brendan Sheridan

Agentforce is a dynamic platform designed to enhance productivity and streamline operations for businesses, particularly in sales and customer service. By leveraging automation and data analytics, it empowers agents to manage tasks more efficiently, improve customer interactions, and drive sales performance. With features like real-time reporting and collaborative tools, Agentforce helps teams work smarter, ultimately boosting overall effectiveness and customer satisfaction.

⚙️ Field Service Lightning, Pratik Mistry

Let's discuss the implementation of “FSL for Railway Maintenance Operations” where the need is to manage maintenance operations for its infrastructure including tracks, signals, and railway switches.

MEETING LOCATION & PARKING

 Parking is at the RailYard Garage: 1414 South Tryon Street

• This is the gated garage directly attached to the building.
• Daily Garage Transient Rates
• $4.00 per 1/2 hr
• $30 daily max (beyond 4hrs charged the daily rate
• $35 for lost tickets
• Anyone is able to self-validate their garage ticket for up to 2hrs, at Rhino Market located in the lobby of the building. Any remaining balance is owed by guest upon exit. 

*additional pay parking available in the area

We need you! Got an idea for an upcoming meeting?  Want to present a Flow Showcase or a Let's Get OOTB?  Give us your input!