We'll again offer a hybrid meeting to accommodate everyone! Because we will be managing dual logistics and head counts that are tied to budgets, please decide how you'd like to attend and do your best to honor that choice.

You can choose:

In-person: We have limited seating and budget, so please only RSVP for in-person if you know you can attend. Please do not cancel, unless you are experiencing or have been exposed to any illness. Cancellations less than 48-hours can impact our lunch budget (and maybe my personal finances). And, they are difficult to backfill last minute. No shows are frowned upon.

     🍽   Lunch will be provided!

Virtual: If you are not ready for in-person meetings, are too far geographically to attend, or have been exposed/contracted COVID or any kind of crud, virtual is for you.

AGENDA

🙋‍♀️ Welcome, Introductions, and Announcements

💻 Build an AI-Powered Service Agent with Agentforce, Brendan Sheridan

Join us for a demo with Brendan Sheridan as we explore Agentforce, the next evolution in Service Cloud AI. This workshop is perfect for admins, consultants, and developers who want to bring AI into their service strategy using Salesforce’s newest Agent technology.

You’ll start with a quick overview of Agentforce and the Einstein Trust Layer, dive into the difference between predictive and generative AI, and then learn to build your own AI-powered Service Agent. Choose from flow-based, prompt-based, or Apex-enhanced options — and walk away with a working solution deployed to a chat channel!

MEETING LOCATION & PARKING

We are meeting at the Slalom Offices: 1422 S Tryon Street, Suite 600, Charlotte, NC 28203

 Parking is at the RailYard Garage: 1414 South Tryon Street

• This is the gated garage directly attached to the building.

• Daily Garage Transient Rates

  • $4.00 per 1/2 hr

  • $30 daily max (beyond 4hrs charged the daily rate

  • $35 for lost tickets

  • Anyone is able to self-validate their garage ticket for up to 2hrs, at Rhino Market located in the lobby of the building. Any remaining balance is owed by guest upon exit. 

*additional pay parking available in the area

We need you! Got an idea for an upcoming meeting?  Want to present a Flow Showcase or a Let's Get OOTB?  Give us your input!