Our Speakers at this meeting are Reem Sharawy and Mohamed Magdi

Topics:

- Field Service Lightning By Reem Sharawy

Reem will be giving us an introduction to Field Service Cloud and she will take us through her offline solution for the field service application.

- Introduction to Einstein Chatbots By Mohamed Magdi

An introduction to Einstein Chatbot which is a computer program that digitally engages with customers and visitors to request anything or find a resolution, Chatbots can be customized on the Salesforce platform and used in a variety of ways and perform actions.