Location update: We will be at the ever gracious and friendly host - Validity, Inc. :)

Newbies, Admins, Devs, Architects, and Salesforce enthusiasts - Come join us for food, drink, networking, and hear from seasoned pro and bright shining light in the Salesforce Community, Daniel Gorton as he presents his fine tuned session from Northeast Dreamin' - "Delivering Empathetic and Joyful User Experiences." Daniel's session was standing room only and received rave reviews! 

"Daniel gave this presentation at FL Dreamin' last fall and it was a highlight of the event." - David Carnes, OpFocus

About "Delivering Empathetic and Joyful User Experiences"

Users deserve the best experiences possible to be productive with the fewest clicks possible, to make informed decisions with actionable data, and to focus on their unique talents for making a difference! Together we will explore practical ways to include and delight users on their journeys with learning and using Salesforce. By being inclusive and intentional with change management, we can empower users throughout the strategy, design, building, training, and ongoing evolution of their Salesforce platform. Let’s also consider how to apply the benefits of empathy, features within Salesforce, and ongoing feedback with our users to add joy and value!