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All About Omni-Channel

Salesforce Admin Group, Bengaluru, India
Sat, Apr 3, 2021, 11:30 AM (IST)

About this event

Hello Ohana!!

We are back with one more session.

Agenda!!

1. Intro to Omni-Channel

2. Setting up Omni-Channel

2. Web-to-Case setup

3. Chat set-up and case routing

Speaker

Group Leaders

  • Vedashri hebbar

    Vedashri hebbar

    Community Group Leader

  • Sakshi Shetty

    Sakshi Shetty

    Community Group Leader

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