All About Omni-Channel

Apr 3, 2021, 6:00 – 7:30 AM (UTC)

Salesforce Admin Group, Bengaluru, India

All About Omni-Channel

About this event

Hello Ohana!!

We are back with one more session.

Agenda!!

1. Intro to Omni-Channel

2. Setting up Omni-Channel

2. Web-to-Case setup

3. Chat set-up and case routing

Speaker

  • Lakshmi Mogili

    V2Force

    Tech Lead

Group Leaders

  • Vedashri Hebbar

    Community Group Leader

  • Sakshi Shetty

    Community Group Leader

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