#SalesforceATX - Austin Admin Group - Seasonal Release: Winter '21 with Steven Frers!

Oct 20, 2020, 11:00 PM – Oct 21, 2020, 1:00 AM

Even though it is still in the upper 80s in Austin, it's time for the Salesforce Winter Release. The #SalesforceATX Admin User Group is excited to welcome back our customer success expert, Steven Frers (Director, Customer Success | Salesforce) who will walk us through the Winter '21 release! Join us for networking, community building, and perhaps a door prize!

About this event

We welcome everyone to come join us on zoom courtesy of Merivis for a virtual journey through the Winter '21 seasonal release with Steven Frers!

Come join us to hear about his favorite features from this upcoming release! Make sure to tell your network about this event with the hashtag #SalesforceATX on Twitter & LinkedIn!

Please Welcome our Speaker

Steven Frers | Director, Customer Success | Salesforce, Texas Region

I have 30+ Years Experience in Customer Service, Business Operations, and IT strategy. In my career I have focused specifically on business value, user adoption, and cloud, social, and mobile technologies. I've worked in a variety of businesses from start-ups to Fortune 100, specializing in process improvement, business value, and change management. I am 6x certified!

- Married to Debbie (we have 5 girls!)

- Austinite for 23 years, grew up in South, TX

- Love cooking, Sports, Watching Movies

- Favorite Teams: Texas A&M Aggies, Dallas Cowboys, San Antonio Spurs

Salesforce Experience:

- Former Customer - 2006-2009 - CompassLearning

- Independent Consultant - 2009-2010

- Gold SI Partner - Svc Cloud Practice Dir (2010-2014)

- Most recently I am a Director of Customer Success for the Texas region!

Favorite features:

- Process Builder/Flow, Publisher Actions, LEX Console

Speaker

  • Steven Frers

    Salesforce

    Director, Customer of Success

When

When

October 20 – 21, 2020
11:00 PM – 1:00 AM UTC

Agenda

11:00 PMJoin the Zoom!
11:05 PMAnnouncements
11:15 PMWinter '21 release overview with Steven
12:30 AMWrap Up

Group Leaders

  • Chris Robertson

    Bazaarvoice

    Leader

  • Kavita Patel

    Slalom

    Community Group Leader

  • Tracy Nguyen

    Community Group Leader

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