Oct 20, 2020, 11:00 PM – Oct 21, 2020, 1:00 AM (UTC)
Salesforce Admin Group, Austin, United States
Even though it is still in the upper 80s in Austin, it's time for the Salesforce Winter Release. The #SalesforceATX Admin User Group is excited to welcome back our customer success expert, Steven Frers (Director, Customer Success | Salesforce) who will walk us through the Winter '21 release! Join us for networking, community building, and perhaps a door prize!
Come join us to hear about his favorite features from this upcoming release! Make sure to tell your network about this event with the hashtag #SalesforceATX on Twitter & LinkedIn!
Steven Frers | Director, Customer Success | Salesforce, Texas Region
I have 30+ Years Experience in Customer Service, Business Operations, and IT strategy. In my career I have focused specifically on business value, user adoption, and cloud, social, and mobile technologies. I've worked in a variety of businesses from start-ups to Fortune 100, specializing in process improvement, business value, and change management. I am 6x certified!
- Married to Debbie (we have 5 girls!)
- Austinite for 23 years, grew up in South, TX
- Love cooking, Sports, Watching Movies
- Favorite Teams: Texas A&M Aggies, Dallas Cowboys, San Antonio Spurs
Salesforce Experience:
- Former Customer - 2006-2009 - CompassLearning
- Independent Consultant - 2009-2010
- Gold SI Partner - Svc Cloud Practice Dir (2010-2014)
- Most recently I am a Director of Customer Success for the Texas region!
Favorite features:
- Process Builder/Flow, Publisher Actions, LEX Console
Salesforce
Director, Customer of Success
October 20 – 21, 2020
11:00 PM – 1:00 AM (UTC)
| 11:00 PM | Join the Zoom! |
| 11:05 PM | Announcements |
| 11:15 PM | Winter '21 release overview with Steven |
| 12:30 AM | Wrap Up |
CONTACT US
