Come join us to hear about his favorite features from this upcoming release! Make sure to tell your network about this event with the hashtag #SalesforceATX on Twitter & LinkedIn!
Please Welcome our Speaker
Steven Frers | Director, Customer Success | Salesforce, Texas Region
I have 30+ Years Experience in Customer Service, Business Operations, and IT strategy. In my career I have focused specifically on business value, user adoption, and cloud, social, and mobile technologies. I've worked in a variety of businesses from start-ups to Fortune 100, specializing in process improvement, business value, and change management. I am 6x certified!
- Married to Debbie (we have 5 girls!)
- Austinite for 23 years, grew up in South, TX
- Love cooking, Sports, Watching Movies
- Favorite Teams: Texas A&M Aggies, Dallas Cowboys, San Antonio Spurs
Salesforce Experience:
- Former Customer - 2006-2009 - CompassLearning
- Independent Consultant - 2009-2010
- Gold SI Partner - Svc Cloud Practice Dir (2010-2014)
- Most recently I am a Director of Customer Success for the Texas region!
Favorite features:
- Process Builder/Flow, Publisher Actions, LEX Console
Salesforce
Director, Customer of Success
I have 30+ Years Experience in Customer Service, Business Operations, and IT strategy. In my career I have focused specifically on business value, user adoption, and cloud, social, and mobile technologies. I've worked in a variety of businesses from start-ups to Fortune 100, specializing in process improvement, business value, and change management. I am 6x certified!
Married to Debbie (…