As one of the most critical yet traditionally manual service channels, email is now being redefined through intelligent automation.

Powered by Salesforce’s trusted AI platform, Agentforce acts as a real-time service companion that interprets, understands and responds to customer queries with context-aware intelligence. It not only accelerates resolution times but also ensures brand-aligned, human-like interactions across every touchpoint.

This session will dive deep into how Agentforce for Email:

• Automates high-volume service requests without compromising quality
• Aligns responses with your business rules and tone of voice
• Integrates seamlessly into existing Service Cloud workflows
• Supports agents by handling repetitive queries, allowing them to focus on high-value tasks

Don't miss this opportunity to explore how Agentforce is setting a new standard for service excellence through the power of generative AI.