Good self-service empowers customers, partners and employees to do more on their own. But to drive successful outcomes, it needs to be easy, relevant and intelligent. In this session we’ll explore how AI-powered solutions like Einstein and Coveo Intelligent search are bringing the power of machine learning to Salesforce Communities, and driving self-service success and case deflection. We’ll dive into how AI leverages the interactions from community members to continually learn and improve relevance.