Turn those wishlist items into action items as we tackle process mapping and take a look at the tools that are available to assist you. We'll talk about how to map out current states, problem spots, and easy wins as well as plan for future, ideal states. We'll look at free and low cost products and techniques that can be used to add in discussions, plan your course of attack on building new features, and convince the stakeholders that the investment in time and resources is worth it. We'll save some time for everyone to share their favorite tips and tricks to get the year off to a great start. 

As always we'll enjoy some afternoon snacks and beverages. We'll also be joined by Ian from Elements.Cloud via a video feed from San Francisco to provide us with some expert instruction on business analysis and process mapping. 

Join us as we kick the new year off right!