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Making a Case for Cases - October 25, 2017

Oct 25, 2017, 12:30 – 2:30 PM (UTC)

Salesforce Nonprofit User Group, Greater Pittsburgh, United States (Virtual)

About this event

Have you ever wondered if there was a better way to track your constituents' needs? A more efficient way to have a client request services? Salesforce offers a wide array of solutions from basic Cases to Service Cloud to help businesses track problems with their products and service calls. The question for a non-profit is, can these same tools be leveraged to make it easier for to accomplish your mission. The answer is Yes!


Join us as we discuss these tools and brainstorm about how they can be used at your organization with only minimal customization. Bring your questions and ideas for this group discussion. Already using Cases or Service Cloud, we'd love to have you join us to share your experiences and hopefully inspire you to take your constituent experience to the next level. 

 

As always, we'll have breakfast and a time for networking. 

When

When

Wednesday, October 25, 2017
12:30 PM – 2:30 PM (UTC)

Group Leaders

  • Kristina Dellinger

    Uptima

    Senior Salesforce Consultant

  • Kristin Kiester

    Group Leader

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