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Essentials for Service Excellence (Salesforce Event)

About this event

Blaze new trails to customer success with Salesforce Service Cloud.

This is a Salesforce Event - Register here:

See how other Customer Trailblazers and innovative companies in your area are deploying apps for their employees, partners, and customers — lightning fast.

Salesforce and service leaders from companies like yours, are coming together at this exclusive event to discuss how leading service organizations are driving success. This is your chance to network and exchange ideas with top executives and industry thought leaders. Register today.

2:30 p.m. – 3:00 p.m. Registration and Demos
3:00 p.m. – 3:45 p.m. The Future of Customer Service — Salesforce executives will discuss strategies and tools that high-performing service teams use to drive and accelerate performance.
3:45 p.m. – 4:15 p.m. Customer Panel with special guests
4:15 p.m. – 5:00 p.m. Featured Keynote: Kerry Bodine, Author & Customer Experience Expert
5:00 p.m. – 6:00 p.m. Networking Reception


Thursday, Mar 9
2:30 PM - 6:00 PM (EST)


Hilton Philadelphia City Avenue
4200 City Ave PhiladelphiaUS

Group Leaders

  • Patrick Mulhern

    Patrick Mulhern



  • Alex Sutherland

    Alex Sutherland

    Booz Allen Hamilton

    Salesforce Solutions Architect

  • Svatka Simpson

    Svatka Simpson




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