Cisco Call Center Integration by LiquidHub

Philadelphia, PA Developers Group
Feb. 13, 2013, 6 p.m.

About this Meeting

Presentation: Salesforce Sales Cloud Integration With Cisco Call Center
Speakers: Chris Comai of Liquid Hub and Mike Scharaga of MYIPCOM
Description: Chris & Mike will talk about their implementation of the Sales Cloud integrated with Cisco Call Center, complete with CTI, for a client in the UK.  Mike will also demonstrate the products that his firm, MyIP.com, has available in the SF Ecosystem.

Food and drink is being sponsored by our hosts at LiquidHub, and there will be time for informal networking before and after the talk:
6:00pm - 6:30pm Food & networking
6:30pm - 6:45pm Welcome & introductions
6:45pm - 7:45pm Presentation & Q&A
7:45pm - 8:00pm Networking
8:00pm - Drinks at Winberie's

About Chris Comai

Chris Comai is Managing Director at LiquidHub for the CRM Practice.  Chris has over 20 years consulting and line experience developing customer experience strategies and business processes, and is expert at managing implementation of the solutions.

About Mike Scharaga

Mike Scharaga is the CEO of MYIPCOM, an Unified Communications product and services company based in Cherry Hill, NJ. Mr. Scharaga has over 25 years in voice, data and video technologies working in many roles from engineer, architect to technology consultant.

About LiquidHub

LiquidHub is a global management and technology consultancy focused on fueling business transformation for our clients in the healthcare, life sciences, financial services, insurance and other progressive markets.

We specialize in adding value to our clients by partnering with them to solve their unique business and technology challenges. Our consulting, solutions and outsourcing services are industry focused and meet our client's need with flexibility and expertise.

We support our clients' enterprise goals through planning, execution, and management of technology across the full technology lifecycle. LiquidHub's agile and responsive teams bring deep technology expertise, thought leadership, and business-relevant solutions to every partnership.

 

When

Feb. 13, 2013
6 p.m. - 8 p.m.

Where

LiquidHub
500 E. Swedesford Road, Suite 300 Wayne, 19087

Group Leaders

Patrick Mulhern

Patrick Mulhern

Bluewolf

Leader
Alex Sutherland

Alex Sutherland

MIL Corporation

Salesforce Solutions Architect
Svatka Simpson

Svatka Simpson

Leader

Sponsors

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