Customers today want answers faster and at any time of the day. Over the last few years, Maxwell Systems, a leading software provider in the Construction space, has migrated from disparate customer facing systems to being “All in” with Salesforce. Learn how Maxwell migrated to Salesforce as the platform for customer portal access and how this has improved the customer experience.
Mike Zarzeka from Maxwell Systems will share their story and demo the My Maxwell site. Mike has been a Vice President of Customer Operations with Maxwell Systems for over five years. He joined the company at the beginning of an acquisition phase that saw Maxwell triple its revenue over a two year period. He is based in King of Prussia and manages the customer support, quality assurance and Information technology groups within Maxwell.
Force.com Mobile Week T-shirt for all attendants!
Food and drink is being sponsored by our hosts at LiquidHub, and there will be time for informal networking before and after the talk:
6:00pm - 6:30pm Food & networking
6:30pm - 6:45pm Welcome & introductions
6:45pm - 7:45pm Presentation
7:45pm - 8:00pm Networking
8:00pm - Drinks at Winberie's