Live Demo of Salesforce Communities features: CMS content; CMS CRM content; Lightning KB; Contact Support Self deflection. We will have presentation from other users what they have done with their communities (Customer and Partner). In addition to the great content on communities, we'll go over what you want to know from the Spring '20 release notes.
About this event
Nash Zgonjanin (Huron) will present live demo on Communities framework with CMS Workspaces content; CMS CRM content collections, Lightening KB and Contact Support Self Deflection features.
Community members will present on their implementation and use of community framework.
- Carol Gardner (Senstar) will present implementation of Customer communities.
- Jennifer McClure (Invest in Canada) will present implementation of Partner Communities
Nash Zgonjanin (Huron) will present live demo on Communities framework with CMS Workspaces content; CMS CRM content collections, Lightening KB and Contact Support Self Deflection features.
Community Demos
Community members will present on their implementation and use of community framework:
- Carol Gardner (Senstar) will present implementation of Customer communities.
- Jennifer McClure (Invest in Canada) will present implementation of Partner Communities
Networking
Networking time. Share your challenges with group members and find answers.
