Not only is Einstein a big deal, it’s also a big change, so don’t be surprised when people in your company have questions and they come to you for answers.
By adding artificial intelligence to your CRM, you can completely change the way your company understands and interacts with your customers, across all functions and industries.
Consider this workshop your cheat sheet to all things Einstein.
Cloud for Good
Senior Cloud Consultant
Emily believes that the social service sector can and should be elevated through improved data collection, data management, and more strategic program evaluation. While working as the Program and Evaluation Director at Amachi Pittsburgh, a nonprofit that serves children impacted by parental incarceration, Emily began using Salesforce and saw its capacity to increase nonprofit success. Through …
Emily believes that the social service sector can and should be elevated through improved data collection, data management, and more strategic program evaluation. While working as the Program and Evaluation Director at Amachi Pittsburgh, a nonprofit that serves children impacted by parental incarceration, Emily began using Salesforce and saw its capacity to increase nonprofit success. Through her work as an independent program evaluator for other Pittsburgh nonprofits, she further realized that many of the common challenges experienced by her clients could be resolved through a strategic implementation of Salesforce. Emily shifted gears; she strengthened her consulting and project management skills and earned Salesforce certifications along the way, including the Einstein Analytics Advanced Accreditation.
