| 1:00 PM | Registration + Networking | Please arrive with plenty of time to register for a prompt 14:00 start. Tea, coffee and water will be provided. |
| 2:00 PM | Welcome, Paul Vernon (5 minutes) | A quick welcome to the Nottingham User Group |
| 2:05 PM | Integrating Salesforce with other Business Solutions, Adam Hayden (30 minutes) | TBC |
| 2:35 PM | Salesforce Organisational Structure , Owen McCabe (10 minutes) | Ever wondered why in February you always seem to get a new Salesforce Account Executive? How does SMB, Commercial and Enterprise differ? What is an SE? We aim to give you the insight into how Salesforce is structured in the UK. |
| 3:20 PM | Break | Tea, Coffee, Water + Krispy Kremes courtesy of oe:gen |
| 3:45 PM | Customer Story - Anitox, Stephen Parkinson (15 minutes) | Stephen is a veteran of Salesforce - previously working at Cisco (one of the largest Salesforce users) and now at Anitox. Stephen will talk a little about his background, how an Enterprise customer uses the platform compared to Small Business and how Anitox use the platform today. |
| 4:00 PM | Salesforce Field Service, Sasha Shaverdi (45 minutes) | Connect your workforce to deliver intelligent and productive onsite service with Field Service Lightning. Improve first-visit resolution and onsite job management using the mobile solution that delivers real-time collaboration with access to job schedules, van inventory, knowledge articles, and more — with or without the internet. |
| 4:45 PM | Video for Service Cloud - Jamie Searth (45 minutes) | Jamie will be joining the user group to provide a vision on a Video enabled business and why Vidyard has been recognized by Forrester for this vision. Throughout the presentation, Jamie will be covering how Vidyard and Salesforce work together while introducing a new product they launched since the last user group Vidyard attended. |
| 4:55 PM | Close, Paul Vernon (5 minutes) | |
| 5:00 PM | Networking | Food, Beer and Wine and plenty of time to network and make new connections. We won't shut the doors till 19:00. |
