Ever wondered why in February you always seem to get a new Salesforce Account Executive? How does SMB, Commercial and Enterprise differ? What is an SE? We aim to give you the insight into how Salesforce is structured in the UK.
3:20 PM
Break
Tea, Coffee, Water + Krispy Kremes courtesy of oe:gen
3:45 PM
Customer Story - Anitox, Stephen Parkinson (15 minutes)
Stephen is a veteran of Salesforce - previously working at Cisco (one of the largest Salesforce users) and now at Anitox. Stephen will talk a little about his background, how an Enterprise customer uses the platform compared to Small Business and how Anitox use the platform today.
4:00 PM
Salesforce Field Service, Sasha Shaverdi (45 minutes)
Connect your workforce to deliver intelligent and productive onsite service with Field Service Lightning. Improve first-visit resolution and onsite job management using the mobile solution that delivers real-time collaboration with access to job schedules, van inventory, knowledge articles, and more — with or without the internet.
4:45 PM
Video for Service Cloud - Jamie Searth (45 minutes)
Jamie will be joining the user group to provide a vision on a Video enabled business and why Vidyard has been recognized by Forrester for this vision. Throughout the presentation, Jamie will be covering how Vidyard and Salesforce work together while introducing a new product they launched since the last user group Vidyard attended.
4:55 PM
Close, Paul Vernon (5 minutes)
5:00 PM
Networking
Food, Beer and Wine and plenty of time to network and make new connections. We won't shut the doors till 19:00.
