Ever wondered why in February you always seem to get a new Salesforce Account Executive? How does SMB, Commercial and Enterprise differ? What is an SE? We aim to give you the insight into how Salesforce is structured in the UK.
Break
Tea, Coffee, Water + Krispy Kremes courtesy of oe:gen
Customer Story - Anitox, Stephen Parkinson (15 minutes)
Stephen is a veteran of Salesforce - previously working at Cisco (one of the largest Salesforce users) and now at Anitox. Stephen will talk a little about his background, how an Enterprise customer uses the platform compared to Small Business and how Anitox use the platform today.
Salesforce Field Service, Sasha Shaverdi (45 minutes)
Connect your workforce to deliver intelligent and productive onsite service with Field Service Lightning. Improve first-visit resolution and onsite job management using the mobile solution that delivers real-time collaboration with access to job schedules, van inventory, knowledge articles, and more — with or without the internet.
Video for Service Cloud - Jamie Searth (45 minutes)
Jamie will be joining the user group to provide a vision on a Video enabled business and why Vidyard has been recognized by Forrester for this vision. Throughout the presentation, Jamie will be covering how Vidyard and Salesforce work together while introducing a new product they launched since the last user group Vidyard attended.
4:55 PM
Close, Paul Vernon (5 minutes)
5:00 PM
Networking
Food, Beer and Wine and plenty of time to network and make new connections. We won't shut the doors till 19:00.
