Come and join us for the Nottingham Salesforce User Group
We've got an amazing agenda for both prospects and customers covering some brilliant topics and hands-on demonstrations.
We'll be providing delicious hot food and drinks afterwards, giving you the opportunity to network and speak to an array of prospects, users, partners and Salesforce themselves.
Please arrive with plenty of time to register for a prompt 14:00 start. Tea, coffee and water will be provided.
1:00 PM
Welcome, Paul Vernon (5 minutes)
A quick welcome to the Nottingham User Group
1:05 PM
Customer Story - DPD, Adam Hooper DPD (45 minutes)
he team at DPD have been working tirelessly over the past few years to develop and transform what they do with Salesforce Service Cloud, including features such as New Voice Media, chat bot and integrated Live Agent.Hear how they use Salesforce across their business and their strategy moving forward, which includes integration of voice bot and voice analytics to ensure their agents are answering questions correctly.
1:50 PM
Salesforce Summer '18 Release Highlights - oe:gen team (15 minutes)
The summer '18 release is now out - and the release notes are the biggest yet!The oe:gen team will go through some of the highlights from the release.
2:05 PM
Break
Krispy Kremes + Drinks!
2:30 PM
New Voice Media - Tara Aldridge (45 minutes)
Learn more about how to integrate VOIP into your Salesforce Org
3:15 PM
Curtis Longland - Atos (30 minutes)
Agenda Description
3:45 PM
Networking
Food, Drinks + Networking! We won't shut the doors till 19:00!
